Versand
Shipping Policy
Thank you for shopping with LUMA. Here's everything you need to know about our shipping process.
Order processing All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
Shipping times
- Denmark: 2–5 business days
- Europe: 5–10 business days
- Rest of the world: 7–14 business days
Delivery times are estimates and may vary due to carrier delays, customs, or other factors outside our control.
Shipping costs Shipping costs are calculated at checkout based on your location and order size. Free shipping may be available on qualifying orders.
Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.
Customs & duties For international orders, customs fees and import duties may apply. These charges are the responsibility of the customer and are not included in the product price or shipping cost.